European Commission Online Dispute Resolution

Declaration of Data Protection

The Basics

This privacy policy is intended to inform users of this website about the nature, scope and purpose of the collection and use of personal data by the website operator:

Tanya-Hotel-Betriebs GmbH
Managing Director: Nastaran Memari
Schillerstrasse 19
80336 München
Telefon: 089- 548 25 25 - 0
Fax: 089- 592191
e-mail: info@hotelitalia.de
Data Protection Representative: Herr Michael Sandöbes


The website operator takes your privacy data very seriously and will treat your personal information confidentially and in accordance with the law. As changes to this Privacy Policy may be made through new technologies and the continued evolution of this Site, we encourage you to review the Privacy Policy periodically.

Definitions of the terms used (e.g. "personal data" or "processing") can be found in Art. 4 GDPR.

Access data

We, the website operator or website provider, collect data on website access on the basis of our legitimate interest (see Art. 6 (1) lit. GDPR) and save these as "server log files" on the server of the website. The following data is logged:

• Visited website
• Time at the time of access
• Amount of data sent in bytes
• Source / reference from which you came to the page
• Browser used
• Operating system used
• Used IP addressThe server log files are stored for a maximum of 7 days and then deleted.

The storage of the data is done for security reasons, e.g. to clarify cases of abuse. If data must be revoked for reasons of proof, they are excluded from the deletion until the incident has been finally clarified.

We do not send newsletters or other spam.
We do not send any personal advertising.
We do not use cookies on our website.

Collection and processing of personal data

The website operator collects, uses and transfers your personal data only if this is permitted by law or if you consent to the collection of data. Personal information means all information that is used to identify your person and which can be traced back to you - such as your name, e-mail address and telephone number. You can also visit this website without giving any personal information. To improve our online offer, however, we (without personal reference) store your access data on this website. These access data include for example, the file you requested or the name of your Internet service provider. Due to the anonymization of the data, conclusions about your person are not possible.

We process personal data such as first name, last name, IP address, e-mail address, place of residence, postal code and content information from the booking form in order to enter your reservation or booking in our system.

We process personal data only with the express permission of the users concerned and in compliance with the applicable data protection regulations. The processing of personal data takes place on the basis of our legitimate interest to fulfill our contractually agreed services and to optimize our online service.

Handling contact information

If you contact us as a website operator through the offered contact options, your details will be stored so that they can be used to process and answer your request. Without your consent, this data will not be disclosed to third parties.

Rights of the user

As a user, you have the right to receive free information on request about which personal data has been stored about you. You also have the right to correct incorrect data and to restrict or delete your personal data. If applicable, you can also claim your right to data portability. If you believe your data has been processed unlawfully, you can file a complaint with the appropriate regulatory agency.

Deletion of data

If your request does not conflict with a legal duty to store data (e.g. data retention), you have the right to delete your data. Data stored by us, if they are no longer necessary for their purpose and there are no legal retention periods, will be deleted. If deletion cannot be carried out because the data is required for legitimate legal purposes, data processing is restricted. In this case, the data is locked and not processed for other purposes.

Right of objection

The Users of this website may exercise their right of objection and object to the processing of their personal data at any time. If you would like a correction, blocking, deletion or information about the personal data stored about you, or if you have questions regarding the collection, processing or use of your personal data or if you would like to revoke your consent, please contact the following e-mail address: info@hotelitalia.de

The transfer of data to third parties and third party providers

On our website the service Google Maps is integrated. According to our information, Google uses both cookies and analysis software or tracking software. The booking requests from our website are redirected and processed via https://www.thebookingbutton.co.uk. Thebookingbutton.co.uk uses session cookies and analysis software or tracking software.

Terms & Conditions

> Cancellation policy for groups (excluding exhibitions and Oktoberfest Period) We will try our best to re-sell your cancellations, if we fail to do so, we will charge you as follows: Up to 6 weeks before your arrival: no charge 4 - 6 weeks before your arrival: 25% of unoccupied rooms 2 - 4 weeks before your arrival: 50% of unoccupied rooms 1 - 2 weeks before your arrival: 75% of unoccupied rooms less then 1 weeks before your arrival: 100%of unoccupied rooms By no show - no cancellation 100%of unoccupied rooms. Cancellation policy for exhibition and oktoberfest We will try our best to re-sell your cancellations, if we fail to do so, we will charge you as follows: Up to 3 weeks before your arrival: no charge less then 3 weeks before your arrival: 100%of unoccupied rooms By no show and no cancellation 100%of unoccupied rooms. Cancellation policy for other times We will try our best to re-sell your cancellation, if we fail to do so, wewill charge you as follows: Up to 3 days before your arrival: no charge By no show and no cancellation 100%of unoccupied rooms.